PRIVACY POLICY

TLC Equine Assisted Therapy and Counselling respects your privacy and the confidentiality of information provided by you. We adhere to the National Privacy Principles established by the Privacy Act 1988 (Cth). Please read our privacy policy below carefully.

Collection of Personal Information

TLC Equine Assisted Therapy and Counselling will, where necessary, receive and store personal information you enter on our website or give to us in other forms. You may provide basic contact information such as your name, phone number, address and email address to enable us to send information, provide updates or process your booking. We may also collect additional information at other times, for example, when you provide us with feedback via survey or email. You may change your details at any time by advising us in writing via email.

Storage and Security of Personal Information

TLC Equine Assisted Therapy and Counselling strives to ensure the security, integrity and privacy of personal information submitted to our site or within sessions. All information TLC Equine Assisted Therapy and Counselling receives from its clients is protected from unauthorised use or access. Personal credit card information is not stored by us.

Email Communication

TLC Equine Assisted Therapy and Counselling may use personal information collected from you to provide you with information and updates regarding our website. TLC Equine Assisted Therapy and Counselling may also make you aware of their new and additional products and services from time to time. This email newsletter service is free. You may change your email details at any time by advising us in writing via email. If you wish to cease receiving any such information you may unsubscribe or let us know by email and your request will be actioned as soon as possible.

Third Parties

In order to properly conduct our activities, TLC Equine Assisted Therapy and Counselling may disclose or exchange personal information with our related companies and with third party service providers who assist us with payment, marketing, data processing, IT, archival, auditing, accounting, customer contact, legal, business consulting, banking, delivery, data analysis, document management, research, investigation, insurance, website and other services or other parties to who we are authorised or required to by law.

Cookies

A cookie is a small file placed in your web browser that collects information about your web browsing behaviour. Use of cookies allows a website to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any personal information (e.g. name, address, email address or telephone number). Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of a website.

Our website uses cookies to analyse website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services. These ads may appear on this website or other websites you visit.

Legal Requirements

TLC Equine Assisted Therapy and Counselling may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation

  • To protect and defend the rights or property of TLC Equine Assisted Therapy and Counselling.

  • To prevent or investigate possible wrongdoing in connection with the Service

  • To protect the personal safety of users of the Service or the public

  • To protect against legal liability

Changes to Privacy Policy

To ensure our privacy policy remains current, this policy is subject to change. We may modify this policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on this site. Please return periodically to review our privacy policy.