FREQUENTLY ASKED QUESTIONS

Do I need to be experienced with horses?

Absolutely not!

Will I get to ride a horse?

No, interactions with all horses will be ground based. Strong connections between horse, client and therapists can be very powerful without having to mount a horse.

Where are therapy sessions held?

Sessions are held at ‘Tanlee Estate’ in Kangaroo Ground. Only 45 minutes north of Melbourne. And yes, as the name suggests many kangaroos reside at ‘Tanlee Estate’. The property is on 14 acres and a very tranquil and private space.

What do I wear? What do I need to bring?

As we will be outdoors, dress for the elements. You may want to bring jacket if it’s cold, or a hat if it’s sunny, and as you will be outside with animals, ensure you wear appropriate footwear, like closed toe shoes.

How much are sessions?

60-minute sessions are $160 + GST

Unfortunately we do not offer mental health plans funded by Medicare.

What if I have an NDIS plan ?

We are happy to work with NDIS self managed clients.

What is your cancellation policy?

Our services are in high demand so in order to provide the best service to all of our clients we have developed a cancellation policy, this allows other clients to fill your space if you are unable to come.

We require at least 48 hours notice of a cancellation, after this time you will be responsible to pay 50% of the full consultation amount.

If for any reason you cannot make your session, please let us know as soon as possible. You can do this by emailing: info@tlcequinetherapycounselling.com or leaving a text message/calling us on 0421 918 983.